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DATA CENTER



Overview


ITA Network Solutions UK maintains servers worldwide. The company is represented around the globe by daugther comapanies which run and operate servers located in our own or data centers operated by our partners. Currently we are operating servers located in the USA (in association with ev1) and Europe (in association with EuroNet). Providing quality shared and dedicated hosting solutions to small and corporate customers.


Redundant network cores in both data centers

A fully redundant network means that if a router or high-level network appliance goes down, there is no loss of service.


Individual router per gigabit link

If any router fails, it can only affect one network link, eliminating a major point of failure other competitors allow.


Gigabit cross-connects between both data centers

Data moves quickly between data centers. And if one data center were to experience network connectivity issues, it could simply route data out through the other.


RouteScience at both data centers

Our systems can measure the latency of certain network routes and send client data along the best possible route out to the Internet.


Advanced virus, worm and anti-DoS protection on all network cores

Our goal is to stop attacks before they occur while keeping the safe traffic flowing at top speed.

 

 

FACILITIES INFORMATION


  Data Center 1 Data Center 2
Overview

Service precautions to the maximum

Your business depends on the stability of the service. Data Center 1 is a world-class study in maximum security and power fortification.

Redundant power to the network

All 18 backbone routers and top-level network equipment are fed from multiple power feeds, reducing the exposure to power equipment failure.

Redundant fiber connections

Every gigabit Ethernet connection (and DC1 has 15) arrives from two sources and enters the facility at different points.

Spare parts on hand

From cages and racks to network and server parts, they are ready to be replaced at any time, as a preventive measure, or in the event of a failure.

 

Fantastic uptime

The newest data center uses high-quality Dell hardware. And, as you would expect, this provides a level of security and stability worthy of one of the busiest data centers in the world. As an extra precaution, a team of technical experts is on hand nonstop, ready to spring into action in the rare event of a service breach. Take a look at what is at work here.

Redundant power to the network

All 10 backbone routers and top-level network equipment are fed from multiple power feeds, reducing the exposure to power equipment failure.

Redundant fiber connections

Every gigabit Ethernet connection (and DC2 has 13) arrives from two sources and enters the facility at different points.

Spare parts on hand

From cages and racks to network and server parts, they are ready to be replaced at any time, as a preventive measure, or in the event of a failure.
Municipal Vendor: CenterPoint
Pull: 6000 Amps @ 480 Volt 3-Phase over 2 Transformers
Service level: Critical Customer -
similar to Hospital Service level
Vendor: CenterPoint
Pull: 6000 Amps @ 480 Volt 3-Phase over 2 Transformers
Service level: Critical Customer -
similar to Hospital Service level
Generators Generator 1
Power Plant: 16 Cylinder 3000 horse power Cummins Marine
Grade Diesel Gen Set:ONAN
Wattage: 1250 Kw
Deployment: Zone

Generator 2
Power Plant: 16 Cylinder 3000 horse power Cummins Marine
Grade Diesel Gen Set:ONAN
Wattage: 1500 Kw
Deployment: Zone

Each Generator is responsible for
power in a specific zone of Datacenter 1.

The Power plants are tested weekly.
The Generators are load tested monthly.
The system is inspected quarterly.
Generator 1
Power Plant: 16 Cylinder 3000 horse
power Cummins Marine
Grade Diesel Gen Set:ONAN
Wattage: 2000 Kw
Deployment: Load Sharing

Generator 2
Power Plant: 16 Cylinder 3000 horse power Cummins Marine
Grade Diesel Gen Set: ONAN
Wattage: 2000 Kw
Deployment: Load Sharing

Generator 3
Power Plant: 16 Cylinder 3000 horse power Cummins Marine
Grade Diesel Gen Set: ONAN
Wattage: 2000 Kw
Deployment: Load Sharing

All three Generators share the load at DC2 with the help of paralleling gear. When a service outage occurs all three generators will start for 10 minutes. If the total load is less then 60% of capacity of one generator, then the other generators will shutdown automatically. If the load reaches 80% of capacity of one generator the other generators will restart

The Power plants are tested weekly.
The Generators are load tested monthly.
The system is inspected quarterly.
Power Switching In the event of a service outage from CenterPoint, the generators will turn over and power will be switched automatically in seconds. This system is tested every month. In the event of a service outage from CenterPoint, the generators will turn over and power will be switched automatically in seconds. This system is tested every month.
UPS Currently there are 5 375 Kw Mitsubishi Currently there are 4-375 and 4-500 KVA Mitsubishi
Cooling Units AC Units: Data Aire 30 Ton
Number of Units: 30
Total tonnage: 900 Tons
Total amps pulled for cooling: 1130 amps
AC Units: Liebert 30 Ton
Number of Units: 34
Total tonnage: 1020 Tons
Total amps pulled for cooling: 2400 amps
Pictures


DC1 Photo1


DC1 Photo2


DC1 Photo3


DC1 Photo4


DC1 Photo5


DC1 Photo6

DC2 Photo3


DC2 Photo4}


DC2 Photo5


DC2 Photo6


DC2 Photo7


DC2 Photo8



 


SUPPORT CENTER



Our strength is our Support and dedicated servers management and we are proud of it. Our main Support Center is now located in Europe. We employ highly trained young professionals who are able to answer all customer queries in several languages. We do not offer phone support , which helps us to reduce the cost of our service. Our Ticketing System, has been specially designed to improve the quality of the service provided and has already proven its efficiency.


Our Support Center features:

  • Around 450 square meters office space
  • Optical fiber connections to 2 providers
  • Wireless Internet connections to 3 providers
  • Work stations for each individual support director - COMPAQ, HP, DELL
  • Paging system to notify operator for a new arrived ticket
  • Air conditioning
  • Video control / card key access
  • Security company connection with a 5 min maximum response time
  • Meeting /Conference room
  • Internal network to allow communication between operators for full and quick solving of customer queries
  • Certified - ISO 9001
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